Last Updated: May, 2018.
You agree and accept outlined in this Privacy Policy the use of data with respect to our site (the "Website").
Personal Information
By using the Doctor Memory Website, products or services you have to provide us with personal information about yourself, such as your name, email address, home address and telephone numbers and (“personal information”). You are entitled to ask for a copy of any personal information we have at any time or ask us to delete all or any records we hold of yours by writing to us on the “Contact Us” page below or via support@drmem.com. We are fully committed to protecting your privacy, and will only use your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. We will not charge you an administrative fee for preparing any information. You are also entitled to ask us to correct or update your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
By using this site you consent us transferring your personal information to any third party that acquires our assets. We or our representatives may use this information to deliver your order and process your purchase. You consent to such use. You acknowledge that there are parts of our service that our provided by third-party providers and consent to this in order to fulfil your purchases. These may include:
Third party vendors who help us to manage and maintain the our IT infrastructure; Logistics and delivery providers who enable us to deliver products you order on our Websites; Where relevant, our professional advisors, such as lawyers and consultants; Companies that deploy our email campaigns for us because they need to know your email address to carry out these services; Companies that provide insights and analytics services for us so we can stock the right products, send the right marketing campaigns and understand our business and customers better; Security and fraud prevention companies to ensure the safety and security of our customers, colleagues and business; Companies which may hold our stock on our behalf because they need your personal information to identify and contact you; Companies which are involved in delivery because they need your personal information to deliver goods; Companies that enable us to collect your reviews and comments, both online and offline; Other organisations and individuals - we may share your personal information in certain scenarios. For example: If we are reorganised or sold to another organisation, we may transfer information we hold about you to them so they can continue to provide the Services to you.
We may from time to time contact you regarding goods or services similar to items you have already purchased on this site (with your consent). If you do not wish for this you can "opt out" via your account settings, writing to us by email at any time or by sending a letter at the company mailing address.
Legal
If you live in the UK outside England, your local laws may have jurisdiction, except where there is a case of personal injury caused by negligence, death, fraud, we exclude any and all liability you may suffer or incur in connection with your use of this Website, whether or not it was a foreseeable consequence of our breach, negligence or other default. This Website is operated and based in England. Any contract between you and us which takes place over the internet on this Website, you agree is governed by English Law and you accept as provided, you and we each accept the exclusive jurisdiction of the English courts if you live outside the UK.
COOKIES and PIXEL TAGS
You agree and accept outlined in the Cookies and Pixel Tags use of data with respect to our site (the "Website").
Doctor Memory (XUM Enterprise Ltd) collects information, which may include personal data from your browser when you use our webite. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited Website; (viii) information about your interaction with our Website such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.
Third parties may also collect information via the Website through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
We use cookies and pixel tags to track our customers’ usage of the Website and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Website. There are generally four categories of cookies used on our Website:
Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Website within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
Performance: These cookies allow us to improve our Website’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
Social Media: Social media cookies offer the possibility to connect you to your social networks and share content from our Website through social media.
Advertising Cookies: (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our webite. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, Instagram, or other social networks and/or not allowing you to share content on social media.
The cookies we track remain completely anonymous and do not collect any information on your computer or mobile device. If you do not want your visit to our Website to be tracked, you can set your browser to disable cookies. For details on how to do this please refer to your browser's help file. We reserve the right to change our Terms of Use and Privacy Policy at any time without prior notice to you, so you should check these terms when you use the Website.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
COOKIE NAME Details
GOOGLE ANALYTICS First-party cookies to report on user interactions.
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.